CRM is not necessarily about automating or speeding up existing operational processes; rather, it's about developing and optimizing methodologies to intelligently manage customer relationships.
DMB Associates, Inc. has been working closely with CSI on the configuration and ongoing support of their SalesLogix system to meet the company’s continuously changing business needs over the last 3 years. As the CIO for DMB I have been very pleased with the ongoing relationship and partnering from CSI. CSI has taken every step necessary to build this partnership and help DMB achieve its Sales & Marketing business objectives.
– Dirk Ellsworth, CIO, DMB Associates, Inc.CSI is no amateur in the CRM industry. With over 75 years of combined experience, we have the brain and manpower to make your CRM solution happen. We pride ourselves on long-standing relationships with all of our clients. Why? Because we're knowledgeable, trustworthy, we do what we say we'll do, and we won't quit until the job is done.
We'll come to your office - at not charge to you - meet with you and your team, learn about your unique pains and challenges and make a recommendation tailored to your specific business requirements and your budget.
One of our partners, like Sage, SalesLogix, SalesForce.com, ACT! By Sage or Microsoft Dynamics CRM, along with specific customizations, will likely be your best fit. If not, we are well equipped to build a custom solution just for your business.
When you work with CSI, you'll know exactly what's going to happen, when it will happen and how much you need to budget for.
Our last step is to develop your solution, test for quality assurance, deploy it in your environment, train your team and be available for ongoing support. Consider us part of your extended team.
